Shipping & Returns

Shipping

For orders within the continental USA, we offer FREE shipping It generally takes 5-7 business days to arrive at your door (COVID has caused some delays of up to 1 week for orders to ship). This does not include processing time.

For our customers who need their suspenders pronto, we have a 2 day shipping rate of $25. Or if you really need it fast, we have an overnight shipping option for $100 (order must be placed before 12pm EST on a weekday for next business day arrival). We also have a $15 shipping rate for international orders.

 

*Orders placed on the weekend are shipped out on the following Monday*

Shipping Type Order Placed On Order Arrives By
Basic (Free) Monday Following Week's Wednesday
Express ($25) Monday Current Week's Wednesday
Overnight Monday before 12pm EST Next Business Day
International (excluding Australia) Monday 10-14 Business Days (potential delays by customs)

 

Returns

Not happy with your suspenders? Send them back within 30 days for a full refund. They must be unworn and in their original condition to be eligible for a refund.

Warehouse Return Address: Contact stephanie.o@jjsuspenders.com for US return address.

 

Wholesale

These shipping & return policies do not apply to wholesale orders. We do not accept returns on wholesale orders. Please contact us for wholesale details: https://www.jjsuspenders.com/pages/wholesale-suspenders